Overview
A system built for an entire operation.
The platform needed to serve multiple user types simultaneously, fleet managers, drivers, and accountants, each with completely different needs and workflows. The challenge was organising complex logistics data into something clear and usable.
The Challenge
Too much information, not enough structure.
The existing workflow was manual and fragmented. Load tracking, driver assignments, damage reports, and invoicing were all handled separately. Everything needed to live in one place without overwhelming the people using it.
My Role
Sole designer from brief to handoff.
I was the only designer on the project. Working directly with company management, I handled everything from initial wireframes and user flow logic through to final high-fidelity screens and developer handoff.
Key Screens
Multiple roles, one coherent system.
The platform covers five core modules. The main dashboard gives management a real-time overview of loads, marketplace activity, and pending documents. The load detail view organises complex per-load data including chassis numbers, addresses, pricing, and document status. The driver-facing view shows assigned loads clearly. The damage reporting flow handles incident logging and tracking. The accountancy module manages invoices and outstanding payments.
Design Decisions
Clarity over completeness.
With this volume of data the biggest risk was overwhelming users. Every screen was designed around a single primary action and a clear information hierarchy. The hexagonal visual motif from the Ilan Transport brand was used consistently as a decorative element to give the platform a distinct identity without adding UI complexity.
Outcome
Delivered, handed off, and in use.
The full platform was designed and handed off to development within the agreed timeline. As a sole freelance designer working alongside full-time employment, this project demonstrated the ability to manage a complex product brief independently from start to finish.
